Account hijackers are rather creative today and do all the possible to cheat you. Anyway, we have some tips for you to keep safe your data and protect from intruders.
a. Requests for login and password information. reflecttrade.com never requires from you your log in or password information. In case of getting an e-mail with a request of such a kind you shall delete it without answering. The better way is to redirect such an email to our support department ([email protected]). Thus, we can provide our users safety circumstances. b. Unsolicited messages from reflecttrade.com support (Phishing Scams). All the unwanted messages received from unknown address not from support department shall be ignored. c. Malicious programs in downloads. Sometimes you are offered to load files or to inject certain scripts onto your system. The most widespread case is executable (.EXE) files, dynamic link libraries (.DLL files), and batch (.BAT) files. All will contain malicious software created to steal user's account login information.
We have already specified in our Account F.A.Q.the way to make a password strong. However, it is always good to remind yourself.Select a Strong Password: A strong password is an obligatory point toward ensuring the safety of your account. Your password should comply with all of the minimum requirements listed below: Use not less than 6 characters Use a mix of uppercase and lowercase letters. Include at least one number within the password. For extremely strong password include at least one special character. Do not use a name, a word that could be found in the dictionary, or a series of letters as it appears on the keyboard ("qwerty" and "12345" are not secure passwords).
a. Scan your computer: Check your computer for viruses, key loggers, spyware, and other malicious code with a virus scan utility that has the most recent virus definitions. b. Avoid insecure computers: You shall not log in to your reflecttrade.com account from the Internet cafes or shared computers - if you must use an Internet cafe or shared computer, make sure it has been scanned for viruses, trojans, and keyloggers. c. Anti-virus recommendation: We recommend AVG Anti-Virus program. First - because it is free, second - because it is updated 24/7 and has a great support team. It is trusted by 110 million Internet users. If you'd like to download and install it on your system, please follow this link: http://free.avg.com/us-en/homepage
Please make sure to log out of your account once you finish investing. It is necessary for avoiding the possibility of someone else's getting a hold of your settings, while still logged in.
Inform us about Hijackings and Suspicious Activities. If you ever come across suspicious activity or your login information has been stolen - please direct your issue to support department at [email protected] and we will try our best to help you.